What We Do

Preventive Maintenance

Regular preventative maintenance schedules of equipment are essential for the safety of both staff and residents. They also assist in minimising preventable equipment failure, and to meet accreditation standards. As a rule lifting and standing machines should be serviced every six months, with a load test carried out annually, in accordance with our Hoist service schedule C. TRAC also offer annual electric bed servicing. No matter how big or small your organisation is we can offer schedules to maximise the uptime and availability of equipment and reduce the impact to staff and residents/patients.

TRAC Service provides all customers with a comprehensive maintenance log after completion of regular servicing. Our comprehensive maintenance log enables a record of the condition of the equipment to be kept. This in turn allows any developing trends to be identified. Full details of every piece of equipment are recorded including its serial number, manufacture date and asset number.

TRAC Service offer:

  • Onsite repairs and maintenance of a wide range of equipment as found in Aged Care, Private and Public Hospitals and Home Care Sectors
  • Specialist repair and maintence of a wide range of electric, hydraulic and manual Aged Care, Home Care and hospital beds.
  • Servicing of a wide range of patient hoists, both floor and ceiling mounted
  • Testing of mobile and ceiling hoists to AS/NZS ISO 10535
  • Service and repair of LINAK and DEWERT actuators, control boxes and handsets
  • Provide Warranty and Repair support to a number of well known equipment brands
  • Welding (both TIG and MIG) and fabrication by certified welder

Breakdown & Emergency Repairs

TRAC Service understands that equipment breakdowns can happen when least expected and can be inconvenient to residents, patients and staff, and can even put them at risk.

By offering a fast efficient response time for urgent repairs we work to alleviate the stress associated with unexpected breakdowns.

TRAC Service is able to quickly respond to most breakdown and emergency repairs on the day. Our service experienced technicians have fully equipped vans stocked with a wide range of spare parts. This enables us to repair most beds or hoists on site, the same day.

With TRAC Service you will always be able to speak to a staff member who is experienced in repairs and can discuss your needs and attend your queries on the spot.

TRAC Service does offer weekend repairs in the event of an emergency where waiting until normal business hours is not an option. By calling our Emergency Contact number you will speak directly to a skilled and experienced technician who can discuss you needs and assess what is required. Additional charges may apply.